Dental 02 — Revenue Cycle Management
Dental billing that collects
Dental claims fail for dental-specific reasons: missing narratives, frequency limitations, missing attachments and downgraded procedures. We build the workflow around those realities.
Capabilities
What the team owns
Insurance verification
Benefits, frequency limits, waiting periods and maximums verified before the appointment.
Coding & attachments
Accurate CDT coding with narratives, perio charting, x-rays and photos attached on first submission.
Claims & follow-up
Daily submission, clearinghouse rejection clean-up and disciplined follow-up by aging bucket.
Denials & appeals
Every denial categorised and appealed, with root causes fed back into the front desk workflow.
Patient billing
Clear statements, payment plans and respectful collections that protect the patient relationship.
Reporting
Collection ratio, AR aging, adjustment mix and production-to-collection variance, reviewed monthly.
Scope
Included in every engagement
Front end
- Eligibility and benefit breakdowns
- Pre-authorisations and pre-determinations
- Fee schedule loading and audits
- Treatment plan estimates
Claims
- CDT coding and narratives
- Attachment management
- Primary and secondary submission
- Rejection and denial resolution
Back end
- EOB and ERA posting
- Adjustment and write-off control
- AR aging clean-up
- Patient statements and plans
Outcomes
What changes for you
Higher collections
More of the production you already delivered actually reaches the bank account.
Cleaner AR
Aged buckets worked on a schedule instead of whenever the front desk finds an hour.
Fewer write-offs
Attachments and narratives sent up front stop avoidable downgrades and denials.
Send us one month of dental EOBs
We will show you what was underpaid, what was downgraded and what we would change first.